Responsible Gaming

Responsible gambling starts with informed decisions and consistent habits. The following strategies can help you stay in control and protect your finances.

• Set a fixed budget before you start playing, and never exceed it;
• Treat gambling as a leisure activity, not a source of income;
• Use deposit and spending limits available on the platform to manage how much you bet;
• Take regular breaks during your gaming sessions to maintain a clear mind;
• Avoid gambling when you are under stress, emotionally distressed, or under the influence of alcohol;
• Keep track of the time you spend gambling each week;
• Never chase losses by increasing your bets after a losing streak;
• Learn the rules and odds of every game before wagering real money;
• Keep personal and gambling finances completely separate;
• Use self-assessment tools provided by the platform to evaluate your gambling behaviour regularly.

Gambling addiction can develop gradually and may be difficult to identify in its early stages. Being aware of the following warning signs can help you or someone you care about seek timely support.

• Spending more money on gambling than originally planned;
• Feeling restless or irritable when attempting to reduce or stop gambling;
• Repeated unsuccessful efforts to control, cut back, or stop betting;
• Lying to family members or close friends about the amount of time or money spent gambling;
• Borrowing money or selling personal belongings to fund gambling activity;
• Using gambling as a way to escape problems or relieve feelings of anxiety or depression;
• Neglecting work, studies, or family responsibilities due to gambling;
• Continuing to gamble despite serious financial or personal consequences;
• Experiencing persistent thoughts about gambling throughout the day;
• Returning to gambling after losing money in an attempt to recover losses.

Online casino registration and participation in real-money games, including slots and table games, are strictly restricted to individuals who have reached the legal age of majority. In India, the applicable age threshold varies by state, though the commonly recognised minimum age for gambling activity is 18 years. Platforms are required to verify the age of all users during the registration process to prevent underage access. Any player found to be below the legal age will have their account suspended and any funds held will be returned in accordance with the platform’s verification policy.

Online gambling platforms offer voluntary self-exclusion as a practical tool for players who feel their gambling habits are becoming difficult to manage. Self-exclusion allows a player to temporarily or permanently block access to their account, preventing further deposits, bets, or participation in promotions. Players can request a self-exclusion period by contacting the customer support team directly through the platform’s official channels. During the exclusion period, the account remains inaccessible, and any marketing communications are suspended. Players are encouraged to use this option proactively, before gambling begins to cause financial or personal harm, as a constructive step toward regaining control.

Seeking help is a sign of strength, and several established organisations in India offer confidential support for individuals affected by gambling addiction.

• GamCare;
• Gambling Therapy;
• GambleAware.